FAQs
How do I receive Promo Job Notifications? Creating and Updating Your Profile:
To receive promotional job notifications, register in the Attack! PeopleTracker database at: http://www.attackmarketing.net/apply
Once you fill out a profile, you will receive promotional job notification emails for upcoming opportunities in your area.
If you have already filled out a profile please update your information as needed to keep everything current. Log in at: http://www.attackmarketing.net/work
I'm already registered in Attack!'s PeopleTracker system. So, why do you ask for my info on each application?
We are looking for specific look, lifestyle and experience level on every project. Attack! screens each potential contractor on every project we execute to find our clients the perfect staff. Attack! also requires your most up-to-date information (photos, resumes, contact info) for each project.
I keep getting email notifications, but never get called back. What gives?!
The promotions industry is competitive and each Attack! project brings with it a unique set of criteria we're looking for. If you're not right for one event, you may be perfect for another. We do our best to get every qualified, professional talent rep in our system on an event if they're hungry to work, so keep signing up -- we'll get you placed! For tips on getting booked with Attack!, check out the videos on our Talent home page at: http://www.attackmarketing.com/work
Once I book a gig through Attack!, how do I keep getting booked?
This one's easy: Be on time, act professional and do a great job! Not a lot of people know this, but we get client and onsite manager feedback/rating for EVERY talent rep on EVERY event. This info then goes into your talent profile and is entered into our system. The more positive feedback you have in our system, the greater visibility you have with our in-house account managers, the MORE events you work!
How do I start managing promotions?
ATTACK! is always looking for organized, reliable, punctual, and personable professionals Managers to run our events.
If you are working an event, make sure to be helpful, hardworking, and give 110% – we will hear about it. Professional behavior will be rewarded!
Do I have to fill out any Paperwork prior to working?
Prior to working your first event, you must fill out and sign the Attack! Independent Contractor Agreement. This will be sent to you by your Account Manager, is filled out online, the entire process only takes 5-10 minutes and you only need to fill it out once.
After I’m booked, how do I find out where to go and who to check in with?
Once you are booked on a project, you will receive a Project Details email within 48 hours from your Account Manager. This will include project dates, times, locations and all other information pertinent to your event.
If you have not received your Project Details Email within 48 hours of your event, please contact your Account Manager.
Do I need to check in with anyone before the event?
Yes, please check in with your Attack! Account Manager, your onsite contact and your onsite Attack! Manager/Lead at least 1 day before the event is scheduled. Make sure to confirm the location of the event, the uniform required and any other pertinent event info at that time.
Am I an Independent Contractor or Employee when working with Attack!?
Anytime you work for Attack!, you are working as an independent contractor and not as an employee of ATTACK!. That means you have the exclusive control over the means, method and details of fulfilling your obligation. You agree to assume all responsibility for withholding any applicable federal, social security, state, and city taxes and for procuring public liability. ATTACK! will not be responsible for providing you any form of insurance. ATTACK! assumes no responsibility for any loss to person or property.
Do you have a Cancellation Policy?
We take our job seriously and ask that you do the same. Punctuality, professionalism and attendance are extremely important at every event. If you sign up for an event and drop out without a 48 hour verbal notice speaking with the Account Manager who booked you or no-show you may be charged a $50 cancellation fee. If you are unable to show up for an event, we need to know so we can replace you. If your inability to provide adequate notice is due to a personal emergency, we will be understanding.
What is the Payment Timeline?
Attack! works around-the-clock to get all of our talented reps compensated for their hard work in a timely manner, typically within 30 -60 days of an event’s wrap.
If 30 days have passed after the end of a project you worked on, you may get in touch with us through our pay inquiry form at http://www.attackmarketing.net/pay_inquiry.php.
If you do not receive a response to your pay inquiry within 3 business days, please email the account manager that booked you and they will process your inquiry.
How do I Change my Address?
If you have worked with us before, and have moved please make sure to update your mailing address by filling out a “Change of Address” form at: http://www.attackmarketing.net/change_address.php
Please also confirm that we have your correct address on file by logging in to your personal profile here: http://www.attackmarketing.net/work
What if I need my Check Re-issued?
If a check was mailed to the correct address or the address that you provided, and needs to be re-issued because of Post Office failure to deliver in a timely fashion, then a $35 stop-payment fee will be deducted from your new check.
If the check was mailed to the wrong address due to an Attack! error, then we will cover the $35 fee.
How do I confirm my hours after the event?
After your event has wrapped, you will be sent an "Hours Confirmation Email" that will allow you to view and confirm your recorded hours and expenses before an invoice is authorized and submitted. You are responsible for reporting any discrepancies in your hours and expenses back to Attack! within 48 hours. By not responding, you are confirming that your project hours, and any other reimbursements recorded, are correct.
